Terms of Service

The commercial agreement governing your subscription and usage of Kuklabs business operating system applications.

Last updated August 30, 2026 · Effective August 30, 2026

Effective Date: August 30, 2026 Entity: Kuklabs Inc. (Delaware, USA)

These Terms of Service ("Terms" or "Agreement") constitute a legally binding contract between Kuklabs Inc. ("Kuklabs", "we", "us") and the customer ("Customer", "Subscriber", "you") agreeing to these Terms.


1. Subscription & Services

1.1. License Grant: Subject to the terms of this Agreement and payment of applicable subscription fees, Kuklabs grants you a non-exclusive, non-transferable, revocable, worldwide right to access and use KukBook / KukERP and selected add-on modules solely for your internal business operations. 1.2. Tenant Accounts: You are responsible for maintaining the confidentiality of user login credentials and configuring appropriate Role-Based Access Control (RBAC) permissions for your personnel. 1.3. Free Trials & Previews: Features provided as free trials, beta modules, or sandbox previews are provided "AS-IS" without warranty or SLA commitments.


2. Customer Data & Intellectual Property

2.1. Customer Ownership: You retain 100% ownership and intellectual property rights in and to all records, financial ledgers, vouchers, customer lists, inventory catalogs, and files entered into the platform ("Customer Data"). 2.2. License to Kuklabs: You grant Kuklabs a limited, non-exclusive license to host, copy, process, and display Customer Data solely to the extent necessary to provide, support, and secure the Services. 2.3. Kuklabs Property: Kuklabs and its licensors retain all rights, title, and interest in the platform software, algorithms, UI components, APIs, logos, and documentation.


3. Acceptable Use Policy

You agree not to:


4. Fees, Billing & Taxes

4.1. Subscription Plans: Fees are billed in advance on a recurring monthly or annual basis as specified during plan selection. 4.2. Taxes: All listed subscription pricing excludes applicable sales tax, GST, or VAT unless explicitly stated. You are responsible for applicable taxes based on your billing jurisdiction. 4.3. Refunds & Cancellations: You may cancel your subscription at any time via your billing dashboard. Cancellations take effect at the conclusion of the current prepaid billing period.


5. Service Level Commitments & Warranty Disclaimer

5.1. SLA: Commercial production plans are subject to our Service Level Agreement, targeting 99.9% monthly availability for Core Services. 5.2. Disclaimer: EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. KUKLABS EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. KUKLABS DOES NOT WARRANT THAT THE SOFTWARE WILL BE COMPLETELY ERROR-FREE OR OPERATE WITHOUT OCCASIONAL INTERRUPTION.


6. Limitation of Liability

6.1. Liability Cap: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EITHER PARTY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY CUSTOMER IN THE TWELVE (12) MONTHS PRECEDING THE INCIDENT. 6.2. Exclusion of Consequential Damages: NEITHER PARTY SHALL BE LIABLE FOR ANY LOST PROFITS, LOSS OF BUSINESS DATA, OR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES.


7. Governing Law & Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to conflict of law principles. Any legal suit or proceeding arising out of or related to this Agreement shall be instituted in the state or federal courts located in the State of Delaware.


8. General Provisions

Kuklabs Inc., 8 The Green, Suite B, Dover, DE 19901, United States.