Capture every request from email, web, WhatsApp and chat into one queue — with SLAs, smart assignment, a knowledge base and CSAT, all tied to your customer records.
Tickets, SLA, Support, in one app on the Kuklabs account.
One inbox for everything.
Resolve faster, repeat less.
SLA Policies, Auto Escalation, Business Hours
Knowledge Base, Help Center, CSAT Surveys
One inbox for everything.
Delight customers, measure everything.
Create your company in EUR; KukDesk shares your Kuklabs account with every other app.
Add your records and invite your team to KukDesk.
Your ticket volume and the rest of your reports are ready when you need them.
KukDesk is helpdesk software that turns email, web, WhatsApp and chat requests into tracked tickets with SLAs, a knowledge base and CSAT.
Yes. Capture tickets from email, web forms, WhatsApp and live chat in one unified queue.
Yes. Define SLA policies with business hours, auto-escalation and breach alerts.
Yes. Publish help articles so customers can self-serve and agents can resolve faster.
Yes. Every ticket links to the customer in KukCRM and their invoices in KukBook.
Yes. Your company is set up in EUR with DD/MM/YYYY dates, and KukDesk shares your Kuklabs account with every other Kuklabs app.
Try everything free for 30 days. After trial, keep any one app free forever*. No credit card is required, and nothing is charged during the trial. KukDesk is one of the apps you can keep free forever*. *Free forever means one business app for 1 user, 1 organization and one base currency, with 1 GB storage and up to 1,000 sales invoices and 1,000 purchase bills and expenses per financial year. A second business app needs Kuklabs One.